Rollout Primo MDM
MDM deployment items
6 articles
Deploying MDM: FAQ
Prepare for the Primo installation campaign by familiarizing yourself with the MDM process, addressing common FAQs, and understanding potential issues your employees may encounter during installation.
Resources for a successful MDM rollout
A comprehensive kit is provided for the deployment of Primo, including a proposed timeline, communication materials, and guidance on tracking installation, ensuring efficient and secure management of company computers.
Employee experience for OS Updates
The guidelines outline the employee experience and procedures for OS updates on macOS and Windows, detailing notification mechanisms, deferment options, and special considerations for low disk space situations.
MDM Installation Guide
To successfully install the Primo tool for managing and securing your company's computers, follow the outlined steps for either macOS or Windows, ensuring you have administrator rights and access to the necessary installation files.
Device partially enrolled
A computer is considered "partially enrolled" in Primo when the MDM enrollment process is incomplete, and to resolve this, users should follow specific steps based on the situation, such as addressing missing profiles or agents, with further assistance available from Primo support if issues persist.
Inviting your employees to MDM
To successfully invite your employees to the MDM, follow the outlined steps for sending invitations, ensure they receive the enrollment email with a personal installation link, and remember that the invitation is valid for only 7 days.