What’s New · September 2024

Exciting updates for September 2024 include new MDM profiles for tailored device management, an improved activity feed for real-time tracking, expanded app integrations, enhanced security features, and several miscellaneous improvements aimed at streamlining processes and enhancing user experience.

4 min read

TL;DR

  • New Profiles Feature: Assign MDM settings to specific employee groups for tailored configurations and streamlined onboarding.
  • Improved Device Management: Real-time activity feed and upcoming actions for better tracking and control.
  • Expanded App Integrations: Now supporting Dropbox, HubSpot, Asana, and more for easier provisioning.
  • Enhanced Security: Better handling of iCloud-locked devices and new statuses for EDR deployment.
  • Simplified Processes: Smoother employee enrollment, flexible contract handling, and a revamped installer for quick device setup.
  • UI Updates: Improved contrast, readability, and layout across the platform for a more seamless experience.

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Fall is just around the corner but we’ve got some exciting new updates to Primo to fight your seasonal depression! We’ve listened to you and worked hard over the summer to deliver an exciting end of the year to all our customers. Here’s what’s new :

Privacy at Primo

We are pleased to introduce our new Transparency page! At Primo, trust and transparency are essential. Learn in detail how we manage your data, our privacy practices, and the measures we take to ensure the security of your information.

Transparency
Transparency
https://www.getprimo.com/transparency
Transparency

Product updates

1️⃣ MDM Profiles

We understand that different teams have different needs when it comes to device management. With Profiles, you can now assign specific MDM settings to various employee groups. Whether it's the sales team needing different configurations than engineering or the marketing team having specific apps to install, Profiles allow you to customize device settings based on department, role, or even specific tasks.

  • Tailor device configurations for specific teams or roles.
  • Automate the process of deploying the right settings and right apps to the right employees.
  • Coming soon : Simplify onboarding by applying the correct profiles when new team members join.

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Double click on any image to see it fullscreen

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Get started with profiles for your company today! → https://app.getprimo.com/profiles

2️⃣ Activity feed & upcoming actions for devices

Get full visibility into what's happening and what’s about to happen across all your devices with the new Activity Feed and Upcoming Actions. Now, you can track device activities in real time, giving you instant insights into key events, actions, and updates :

  • View a comprehensive log of actions for each device.
  • Quickly identify issues or unusual behavior with detailed event tracking.
  • Easily visualize upcoming actions planned on a given device

3️⃣ Connected Apps

We've expanded our app integration capabilities! You can now provision access for your employees to a wider range of applications, including Dropbox, HubSpot, Entra, Asana, and Front. A lot more are coming very soon!

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Interested? Talk to Clémentine about your needs!

⚒️ Miscellaneous improvements:

  • Improved iCloud locked devices management

    Devices that are iCloud locked and lack a backup key can no longer be wiped, preventing accidental bricking.

  • Smoother employee enrollment experience

    A generic installer is now available on the platform for quick and easy device enrollment.

  • Better offboarding management for CDD, new contracts, alternance etc…

    Flexible contract handling allows you to ignore offboarding processes or reinstate employees as needed.

  • Ability to deactivate EDR on specific devices & new device statuses for EDR deployment
  • Licence management for Entra

    Easily assign licenses to employees directly from the platform.

➡️ What’s next?

We're committed to making Primo more intuitive, transparent, and reliable, helping you spend less time on daily IT tasks. Here's a sneak peek at what's coming:

  • Enhanced Onboarding & Offboarding Flow

    A revamped process featuring action scheduling, redo options for onboardings and offboardings, improved mail provider integration, a new summary page, and more.

  • Wi-Fi in MDM Settings

    Enter your network password once in Primo, and all enrolled devices will connect automatically.

  • Visual Enhancements

    Expect better contrast, readability, and layout improvements across the platform.

  • Plus many more bug fixes and improvements!

    Thank you for being part of our journey to build the world’s most seamless and automated IT operations platform. Stay tuned for more exciting updates!

Discover our customer testimonials

We are thrilled to announce the launch of our new testimonials page! Learn how Faume and Dalma have transformed their IT management with Primo. Read their stories now and see how Primo can also make a difference in your organization:

Customer stories

Primo is the first all-in-one platform helping you buy, track, remotely manage and secure your devices. Get Primo for free and upgrade to our MDM once ready.

Customer stories
https://www.getprimo.com/testimonials
Customer stories
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Interested in being featured? Contact us!

Anything missing? Any feedback about upcoming projects? Feel free to react in Intercom or drop me a line at martin.pannier@getprimo.com

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