What’s New · January 2025

TL;DR

Here are the key updates for January 2025:

Enhanced Order, Delivery, and Stock Management
- New catalog
- Revamped order flow
- “Express Delivery” option
- Add insurance when placing an order
- Multiple tracking links in one order
- “Open a Claim” button

Create and Track Your Shipments from Your Cockpit
- Generate shipping labels
- Real-time tracking

New Application Management Interface via FleetDM
- More app choices
- Flexible versioning
- Clear installation overview

Various improvements:

Email transfer during offboarding (coming soon)

New Onboarding & Offboarding list logic

Weekly email

Coming soon:

Dynamic profiles
- Define multiple settings based on conditions (role, team, etc.).
- Remove a profile with a single click.
- Add several configurations for the same setting (like Wi-Fi).

Self service MDM

New dashboard

Multiple HRIS

🎉

It’s never too late to wish you all a Happy New Year! From the entire Primo team, we hope your 2025 is off to a great start. We’ve been working hard these past weeks to enhance the core features of our product, and we’re excited to share them with you.

Product updates

1️⃣ Enhanced experience for orders, deliveries, and stock management

We’ve completely overhauled and streamlined the process so ordering, managing deliveries, and tracking stock is a breeze. Here’s what’s new:

New Catalog

Redesigned Order Flow

“Express Delivery” Option: Save time by prioritizing urgent orders.

Add Insurance When Placing an Order: Protect your devices against the unexpected.

Multiple Tracking Links in a Single Order

“Open a Claim” Button in the device details: Easily report any incident or delivery issue.

💡

Double-click on any image to view it in full screen

2️⃣ Create and track your shipments right from your Cockpit

Now you can manage all your shipments without leaving Primo:

Generate Shipping Labels: Create labels in just a few clicks.

Real-Time Tracking: View delivery statuses without juggling multiple tools.

This feature is especially useful when offboarding remote employees: you can easily ship their devices back to the office and track them in real time—all within your cockpit.

3️⃣ Weekly summary email

Get a weekly rundown of your fleet and next steps to take!

⚒️ Miscellaneous improvements:

Email transfer during offboarding (Coming Soon)
You’ll soon be able to choose whether to archive or transfer the email address of a departing employee.

New Onboarding & Offboarding list logic
All arrivals and departures detected from your HR system are now centralized and filterable for greater clarity.

We've made the generic MDM enrollment installer link accessible to all administrators in the “MDM” section of the settings.
Download a generic MDM installer that works on any device. Ideal for situations where devices will be enrolled or configured after installation.

➡️ Coming soon

We are committed to making Primo ever more intuitive, transparent, and reliable, so you can spend less time on daily IT tasks. Here's a preview of upcoming features:

Dynamic profiles
- Define multiple settings based on conditions (role, team, etc.).
- Remove a profile with a single click.
- Add several configurations for the same setting (like Wi-Fi).

Self-Service MDM
Easily configure your mobile device management from your cockpit, no extra assistance required.

New dashboard
A clear, comprehensive overview of your fleet to see key info at a glance and prioritize urgent tasks

Connect Multiple HR Systems

As always, your feedback is important to us—feel free to share your thoughts so we can continue improving your Primo experience!