TL;DR
Here are the key updates for January 2025:
- Enhanced Order, Delivery, and Stock Management
- New catalog
- Revamped order flow
- “Express Delivery” option
- Add insurance when placing an order
- Multiple tracking links in one order
- “Open a Claim” button
- Create and Track Your Shipments from Your Cockpit
- Generate shipping labels
- Real-time tracking
- New Application Management Interface via FleetDM
- More app choices
- Flexible versioning
- Clear installation overview
Various improvements:
- Email transfer during offboarding (coming soon)
- New Onboarding & Offboarding list logic
- Weekly email
Coming soon:
- Dynamic profiles
- Define multiple settings based on conditions (role, team, etc.).
- Remove a profile with a single click.
- Add several configurations for the same setting (like Wi-Fi).
- Self service MDM
- New dashboard
- Multiple HRIS
Product updates
Enhanced experience for orders, deliveries, and stock management
1️⃣We’ve completely overhauled and streamlined the process so ordering, managing deliveries, and tracking stock is a breeze. Here’s what’s new:
- New Catalog
- Redesigned Order Flow
- “Express Delivery” Option: Save time by prioritizing urgent orders.
- Add Insurance When Placing an Order: Protect your devices against the unexpected.
- Multiple Tracking Links in a Single Order
- “Open a Claim” Button in the device details: Easily report any incident or delivery issue.





2️⃣ Create and track your shipments right from your Cockpit
Now you can manage all your shipments without leaving Primo:
- Generate Shipping Labels: Create labels in just a few clicks.
- Real-Time Tracking: View delivery statuses without juggling multiple tools.
This feature is especially useful when offboarding remote employees: you can easily ship their devices back to the office and track them in real time—all within your cockpit.




Weekly summary email
3️⃣Get a weekly rundown of your fleet and next steps to take!

⚒️ Miscellaneous improvements:
- Email transfer during offboarding (Coming Soon)
You’ll soon be able to choose whether to archive or transfer the email address of a departing employee.
- New Onboarding & Offboarding list logic
All arrivals and departures detected from your HR system are now centralized and filterable for greater clarity.
- We've made the generic MDM enrollment installer link accessible to all administrators in the “MDM” section of the settings.
Download a generic MDM installer that works on any device. Ideal for situations where devices will be enrolled or configured after installation.
➡️ Coming soon
We are committed to making Primo ever more intuitive, transparent, and reliable, so you can spend less time on daily IT tasks. Here's a preview of upcoming features:
- Dynamic profiles
- Define multiple settings based on conditions (role, team, etc.).
- Remove a profile with a single click.
- Add several configurations for the same setting (like Wi-Fi).
- Self-Service MDM
Easily configure your mobile device management from your cockpit, no extra assistance required.
- New dashboard
A clear, comprehensive overview of your fleet to see key info at a glance and prioritize urgent tasks
- Connect Multiple HR Systems
As always, your feedback is important to us—feel free to share your thoughts so we can continue improving your Primo experience!