Get Started
Quick guide to getting started with Primo
13 articles
Fleet & employee management
Importing your employees
Learn how to import your employees into Primo, whether by synchronizing with an HRIS or manually uploading a CSV file, while ensuring data security and compliance with GDPR policies.
Import your equipment
To successfully import your equipment into the Primo cockpit, ensure you have the necessary information prepared, follow the outlined import procedure, and verify the accuracy of your inventory and employee assignments post-import.
Paying with SEPA on Primo
Paying with SEPA on Primo streamlines your transactions through automated direct debits, ensuring simplicity, security, and control over your payments while enhancing your overall user experience.
Remote Management
Manage your apps via Primo & FleetDM
Manage your applications efficiently using Primo and FleetDM by connecting to FleetDM, adding or removing applications, and configuring installation targets, while ensuring to stay updated on the migration process affecting visibility in Primo.
Understanding Zero-Touch Deployment (ZTD)
Zero-Touch Deployment (ZTD) is an automated process that enables organizations to efficiently set up and configure devices without physical IT interaction, enhancing security, improving employee experience, and increasing operational efficiency.
Testing Primo & FleetDM
Explore the integration of Primo and FleetDM for effective mobile device management, covering prerequisites, testing procedures, team management, controls, queries, and policies, along with essential FAQs for a seamless experience.
Rollout Primo MDM
MDM Installation Guide
The MDM Installation Guide provides a step-by-step process for installing the Primo tool on your computer, essential for effective fleet management, while ensuring you have the necessary administrator rights and support resources.
Inviting your employees to MDM
You are provided with essential instructions for inviting employees to enroll in the Mobile Device Management (MDM) system, including how to send invitations and important details regarding the installation process and email validity.
Device partially enrolled
Devices are considered partially enrolled when the enrollment process is incomplete, which can result from various issues such as incomplete steps, agent installation problems, or network connectivity issues, and troubleshooting steps are provided to resolve these situations.
Resources for a successful MDM rollout
A comprehensive kit is provided to assist you in preparing for the deployment of the Primo Mobile Device Management (MDM) solution, including a proposed timeline, communication materials, and guidance for tracking installation progress.
Deploying MDM: FAQ
The FAQ section provides essential information regarding the deployment of the Primo MDM solution, addressing common concerns such as installation process, machine performance, and employee control, while also offering guidance for troubleshooting potential issues during the installation.
Employee experience for OS Updates
Detailed guidelines are provided for managing OS updates for Mac and Windows users, including notification processes, deferral options, and special considerations for low disk space scenarios.