Get Started
Quick guide to getting started with Primo
13 articles
Fleet & employee management
Paying with SEPA on Primo
Paying with SEPA on Primo offers a secure, automated, and convenient method for managing payments, ensuring transparency and control while reducing administrative burdens.
Importing your employees
Learn how to import your employees into Primo, either by connecting your HRIS for automated synchronization or by manually uploading a CSV file, while ensuring data security and compliance with GDPR.
Import your equipment
To successfully import your equipment into the Primo cockpit, follow the outlined prerequisites, prepare the import file using the provided template, and adhere to the specified import procedure to ensure accurate tracking and assignment of devices.
Remote Management
Testing Primo & FleetDM
The guide provides essential information on testing FleetDM in conjunction with Primo, covering prerequisites, functionalities, controls, queries, policies, and important FAQs to ensure effective integration and usage.
Manage your apps via Primo & FleetDM
Manage your apps efficiently by connecting to FleetDM from your Primo cockpit, configuring application settings, and defining installation targets to ensure smooth deployment across devices, while noting that some processes are still being migrated.
Understanding Zero-Touch Deployment (ZTD)
Zero-Touch Deployment (ZTD) is an automated method for setting up devices without IT staff intervention, enhancing security, improving employee experience, and increasing efficiency, especially when integrated with solutions like Primo for streamlined procurement and management.
Rollout Primo MDM
Deploying MDM: FAQ
Prepare for the Primo installation campaign by familiarizing yourself with the MDM process, addressing common FAQs, and understanding potential issues your employees may encounter during installation.
Resources for a successful MDM rollout
A comprehensive kit is provided for the deployment of Primo, including a proposed timeline, communication materials, and guidance on tracking installation, ensuring efficient and secure management of company computers.
Employee experience for OS Updates
The guidelines outline the employee experience and procedures for OS updates on macOS and Windows, detailing notification mechanisms, deferment options, and special considerations for low disk space situations.
MDM Installation Guide
To successfully install the Primo tool for managing and securing your company's computers, follow the outlined steps for either macOS or Windows, ensuring you have administrator rights and access to the necessary installation files.
Device partially enrolled
A computer is considered "partially enrolled" in Primo when the MDM enrollment process is incomplete, and to resolve this, users should follow specific steps based on the situation, such as addressing missing profiles or agents, with further assistance available from Primo support if issues persist.
Inviting your employees to MDM
To successfully invite your employees to the MDM, follow the outlined steps for sending invitations, ensure they receive the enrollment email with a personal installation link, and remember that the invitation is valid for only 7 days.