Get Started
Quick guide to getting started with Primo
14 articles
Fleet & employee management
Paying with SEPA on Primo
Paying with SEPA on Primo offers a secure, automated, and convenient method for managing payments, ensuring transparency and control while reducing administrative burdens.
Importing your employees
Learn how to effectively import and synchronize employee data with Primo, whether by connecting your HRIS or importing via CSV, while ensuring data security and compliance with GDPR.
Import your equipment
To successfully import your equipment into the Primo cockpit, follow the outlined prerequisites, prepare the import file using the provided template, and adhere to the specified import procedure to ensure accurate tracking and assignment of devices.
Remote Management
Supported platforms and OS
The overview provides a detailed recap of platform support in Primo, listing the capabilities of various operating systems including MacOS, Windows, Linux, ChromeOS, and iOS, while noting that Android support is prioritized for Q1 2025.
Understanding Zero-Touch Deployment (ZTD)
Zero-Touch Deployment (ZTD) is an automated method for setting up devices without IT staff intervention, enhancing security, improving employee experience, and increasing efficiency, especially when integrated with solutions like Primo for streamlined procurement and management.
Testing Primo & FleetDM
The guide provides essential information on testing Primo and FleetDM, including setup requirements, controls for managing devices, querying capabilities, and policies, while emphasizing the integration and synchronization between the two platforms.
Rollout Primo MDM
Deploying MDM: FAQ
Prepare for the Primo installation campaign by familiarizing yourself with the MDM process, addressing common FAQs, and understanding potential issues your employees may encounter during installation.
MDM Installation Guide
Follow the step-by-step instructions to install the Primo MDM agent on your computer, ensuring you have administrator rights and the necessary email invitation to begin the enrollment process.
Employee experience for OS Updates
The content outlines the procedures and requirements for updating macOS and Windows operating systems, emphasizing user notifications, deadlines for updates, and special considerations for low disk space.
Device partially enrolled
A computer is considered "partially enrolled" in Primo when the MDM enrollment process is incomplete, and to resolve this, users should follow specific steps based on the situation, such as addressing missing profiles or agents, with further assistance available from Primo support if issues persist.
Inviting your employees to MDM
To successfully invite your employees to the MDM, follow the outlined steps for sending invitations, ensure they receive the enrollment email with a personal installation link, and remember that the invitation is valid for only 7 days.
Introduction to Mobile Device Management (MDM)
Mobile Device Management (MDM) enables organizations to manage, secure, and configure mobile devices effectively, ensuring compliance, enhancing productivity, and minimizing risks associated with data breaches and device theft.
Resources for a successful MDM rollout
You will find a comprehensive guide for successfully deploying the Primo mobile device management system, including a proposed timeline, communication materials, and tracking methods to ensure an efficient rollout.