Mobile Device Management (MDM)
Informations générales
Les plateformes compatibles
An overview of platform support for Primo is provided, detailing compatible operating systems, their capabilities, and current limitations, including the note that Android is not yet supported but is a priority for T1 2025.
Gestion de Windows Home
Explore the limitations of Windows Home for professional use compared to Windows Pro, highlighting security, management, and compatibility issues, while also discussing the benefits of upgrading to Windows Pro for enhanced enterprise support.
Introduction au Mobile Device Management (MDM)
Mobile Device Management (MDM) is crucial for effectively managing, securing, and configuring mobile devices within an organization, ensuring compliance, enhancing productivity, and reducing risks associated with data security and device management.
Paramétrez votre MDM
Configuration du certificat APN
To effectively configure the Apple Push Notification (APN) certificate for managing Apple devices through Primo, ensure you have a professional Apple ID, follow the outlined steps to create and import the certificate, and remember to renew it annually to maintain uninterrupted communication with the devices.
Politique de mot de passe
The password policy outlines minimum length, required complexity, and frequency of changes for session passwords on both macOS and Windows, emphasizing the implications of modifications for users, particularly on Windows systems.
Chiffrement des disques et stockage des clés de récupération
The page provides an overview of disk encryption methods for different operating systems, outlines the importance and handling of recovery keys, and details the actions required to ensure proper storage of these keys during the encryption process.
Gérer vos applications via Primo & FleetDM
Manage your applications seamlessly through Primo and FleetDM by following the outlined steps for installation, configuration, and uninstallation, ensuring you utilize features such as SSO authentication and Label targeting effectively.
Déployer Primo MDM
L’expérience de vos employés pour les mises à jour d’OS
The content outlines the processes and notifications for OS updates on macOS and Windows, detailing user prompts, deadlines, and the need for administrative intervention in cases of insufficient disk space.
Déploiement du MDM: FAQ
Get ready to launch the Primo installation campaign for your fleet devices with key deployment information and FAQs to address potential user concerns effectively.
Guide d’installation du MDM
Ce guide vous accompagne dans l'installation de Primo, un outil essentiel pour la gestion de flotte de votre entreprise, en vous guidant à travers les étapes d'installation sur MacOS et Windows, tout en soulignant l'importance d'avoir des droits d'administrateur.
Inviter vos employés sur le MDM
Pour déployer le MDM auprès de vos employés, vous pouvez envoyer des invitations individuelles ou groupées depuis votre cockpit Primo, et il est important de noter que les informations contenues dans l'email d'invitation ne sont valables que pendant 7 jours.
Ressources pour déployer le MDM
Vous trouverez ici des ressources complètes pour préparer et suivre le déploiement de la solution MDM Primo, incluant un rétroplanning, des supports de communication, et des exemples d'e-mails et de messages pour assurer une installation efficace auprès des collaborateurs.
Utiliser le MDM de Primo
Comment utiliser le Bypass Code d’iCloud
Le guide fournit des instructions sur l'utilisation du code de contournement d'iCloud pour déverrouiller un appareil après réinitialisation, tout en soulignant l'importance de respecter les considérations légales et éthiques liées à son utilisation.
Ordinateur partiellement enrôlé
An overview of partially enrolled computers in Primo, detailing the reasons for this status, how to identify affected devices, and recommended solutions for resolving enrollment issues.
Un de vos ordinateurs a été perdu ou volé
If a computer is lost or stolen, Primo MDM offers robust security features, including encryption, password quality assurance, and remote lock or wipe capabilities, to protect your data and provide peace of mind.
Changer l’affectation d’un ordinateur
To change a collaborator's computer, follow a structured process involving the management of the old device, assignment of the new one, and enrollment in Mobile Device Management (MDM) to ensure a smooth transition and effective IT management.
Tracker la localisation des Macs
Accurate location data for Macs is not accessible through MDM due to stricter privacy guidelines, and the Lost Mode feature available on iOS devices is not applicable to macOS.
Zero-Touch (ZTD)
Apple Business Manager avec Primo
Apple Business Manager (ABM) enables administrators to deploy Apple devices efficiently, and integrating it with Primo allows for Zero Touch Deployment, streamlining the setup process for new employees while ensuring compliance with organizational policies.
Comprendre le Déploiement en Zero-Touch (ZTD)
Le déploiement Zero-Touch (ZTD) est une méthode efficace pour configurer des appareils sans intervention physique, améliorant la sécurité, l'expérience des employés et l'efficacité des départements informatiques, tout en étant intégré aux solutions de gestion des appareils mobiles via des fournisseurs comme Primo.
Windows Autopilot avec Primo
Windows Autopilot offers a streamlined and automated deployment experience for Windows devices, requiring specific prerequisites and allowing new employees to quickly set up their devices with necessary applications and configurations while minimizing administrative overhead.
Créer et autoriser de l’application FleetDM sur le portail Azure
Learn how to create and authorize the FleetDM application on the Azure portal, including steps for domain declaration, application creation, and setting FleetDM as the default MDM for new devices.
Librairie
Deployer un EDR avec FleetDM
Learn how to deploy an EDR or other security agents using FleetDM, including steps for software package configuration, policy creation, and additional user permissions for optimal functionality.
Librairie de configurations Windows personnalisées
Explore custom Windows configuration libraries, including guidelines for applying CSP strategies, setting background images, and ensuring compatibility across different Windows editions.
Librairie d’OSQueries pour Queries & Policies
The library provides OSQueries for querying and managing policies across different operating systems, including SQL code examples for user sessions, memory consumption, IP retrieval, and application presence detection.
Librairie d’installation d’applications
The application installation library provides guidance on installing applications, including a specific section under construction for assistance, and details for installing SentinelOne with a script example.
Migration de MDM
Windows Autopilot avec Primo
Windows Autopilot offers a streamlined and automated deployment experience for Windows devices, requiring specific prerequisites and allowing new employees to quickly set up their devices with necessary applications and configurations while minimizing administrative overhead.
Migrer depuis un autre MDM
Learn how to migrate devices from one Mobile Device Management (MDM) system to another, including specific procedures for macOS and Windows devices, and the necessary steps for enrollment and configuration.