Mobile Device Management (MDM)
Utiliser et configurer le MDM
33 articles
Tester Primo & FleetDM
The guide provides essential insights on testing FleetDM and Primo, detailing prerequisites, functionalities such as Teams and Policies, and offering practical instructions for managing devices and creating profiles.
Désinstaller manuellement un agent MDM
Learn how to manually uninstall an MDM agent on both Windows and MacOS, ensuring you have administrative access and following the step-by-step instructions provided for each operating system.
Informations générales
Les plateformes compatibles
The content provides an overview of the supported platforms and their functionalities within the Primo system, along with details on operating system version compatibility and notes on currently unsupported platforms.
Introduction au Mobile Device Management (MDM)
Mobile Device Management (MDM) is essential for organizations to manage, secure, and configure mobile devices effectively, ensuring compliance, productivity, and data protection through remote management capabilities.
Gestion de Windows Home
For optimal security and management in professional environments, it is recommended to upgrade from Windows Home to Windows Pro due to its advanced features and better compatibility with enterprise applications.
Configurations MDM
Politique de mot de passe
The password policy outlines requirements for session password length, complexity, and renewal frequency, detailing how these are enforced on both macOS and Windows systems, including specific conditions for PIN codes and traditional passwords.
Chiffrement des disques et stockage des clés de récupération
The page outlines the importance of disk encryption and recovery key storage across different operating systems, detailing how encryption is implemented on MacOS, Windows, and Linux, as well as the necessary actions to ensure recovery keys are securely stored during the encryption process.
Déployer Primo MDM
Ressources pour déployer le MDM
Prepare for the deployment of Primo, a mobile device management solution, with a comprehensive kit that includes a proposed timeline, communication templates, and monitoring tools to ensure a smooth installation process for all employees.
Inviter vos employés sur le MDM
Pour déployer le MDM, envoyez des invitations à vos collaborateurs via le cockpit Primo, en suivant les instructions d'envoi adaptées, et assurez-vous qu'ils installent l'agent dans un délai de 7 jours après réception de l'email d'invitation.
L’expérience de vos employés pour les mises à jour d’OS
You will find an overview of the employee experience regarding OS updates, detailing the update processes and user notifications for both macOS and Windows, including specific scenarios for managing disk space limitations.
Guide d’installation du MDM
You will find a step-by-step guide for installing Primo on your computer, an essential tool for managing your company's fleet, along with important prerequisites and troubleshooting information.
Ordinateur partiellement enrollé
An ordinateur partiellement enrollé indicates that the enrollment process in Primo is incomplete, which can lead to issues such as the MDM not being fully active; to resolve this, administrators can identify potential problems and guide users through the necessary steps to complete the enrollment.
Déploiement du MDM: FAQ
Le déploiement de l'outil de gestion des appareils FleetDM par Primo est accompagné d'une FAQ pour répondre aux préoccupations courantes des collaborateurs concernant l'installation, la sécurité des données et les situations pouvant survenir lors du processus.
Zero-Touch (ZTD)
Apple Business Manager avec Primo
Apple Business Manager (ABM) is a web portal that allows administrators to deploy Apple devices seamlessly, enabling features like Zero Touch Deployment when integrated with Mobile Device Management (MDM), while providing detailed steps for account creation, validation, and integration with Primo.
Créer et autoriser de l’application FleetDM sur le portail Azure
Learn how to create and authorize the FleetDM application in the Azure portal, including domain declaration, application creation, and setting FleetDM as the default MDM for new devices.
Windows Autopilot avec Primo
Windows Autopilot streamlines the deployment of new Windows devices by allowing pre-configuration and automatic setup, requiring specific Microsoft licenses and administrative access, while detailing the setup process, user experience, and necessary prerequisites for successful implementation.
Comprendre le Déploiement en Zero-Touch (ZTD)
Le déploiement Zero-Touch (ZTD) est une méthode automatisée qui permet de configurer rapidement des appareils sans intervention du personnel informatique, offrant ainsi une sécurité renforcée, une meilleure expérience pour les employés et une efficacité accrue, tout en étant optimisé par des solutions comme Primo.
Creation and authorisation of the FleetDM application on the Azure portal
To successfully transition from Intune to FleetDM as your MDM solution, follow the outlined steps for declaring the FleetDM domain, creating the FleetDM application in the Azure portal, and setting FleetDM as the default MDM for new devices.
Utiliser le MDM de Primo
Gérer vos applications via Primo & FleetDM
Learn how to manage your applications through Primo and FleetDM, including steps for logging in, accessing application settings, selecting applications to add, defining installation targets, and understanding the automatic deployment process.
Ralentissements d’un ordinateur
Pour comprendre les ralentissements de votre ordinateur, suivez un guide en trois étapes pour vérifier les performances générales, analyser l'utilisation des ressources et identifier les processus gourmands en ressources via le Gestionnaire des tâches.
Ordinateur partiellement enrollé
An ordinateur partiellement enrollé indicates that the enrollment process in Primo is incomplete, which can lead to issues such as the MDM not being fully active; to resolve this, administrators can identify potential problems and guide users through the necessary steps to complete the enrollment.
Un de vos ordinateurs a été perdu ou volé
En cas de perte ou de vol d'un ordinateur, le MDM de Primo offre des fonctionnalités de sécurité robustes, notamment le chiffrement des données, des exigences de mot de passe, et la possibilité de verrouiller ou d'effacer l'appareil à distance pour protéger vos informations.
Deployer un EDR avec FleetDM
Learn how to deploy an EDR with FleetDM, including detailed steps for software configuration, policy creation, and additional settings for Mac users to ensure effective security across your devices.
Tracker la localisation des Macs
Accurate location data for Macs is generally not available to MDM administrators due to stricter privacy guidelines, and while features like remote locking and wipe commands are possible, the Lost Mode functionality found in iOS is not applicable to macOS.
Comment utiliser le Bypass Code d’iCloud
Learn how to effectively use the iCloud Activation Lock Bypass Code to unlock your device, understand the Activation Lock feature, and follow the appropriate steps for various macOS versions while being mindful of legal and ethical considerations.
Changer l’affectation d’un ordinateur
To change a collaborator's computer, follow a three-step process: manage the old computer, assign a new one from your inventory or send an enrollment invitation if it's not in Primo, and ensure the new device is enrolled in the Mobile Device Management (MDM) system for security.
Changer un collaborateur d’ordinateur
Pour changer l'ordinateur d'un collaborateur, suivez les étapes de gestion de l'ancien appareil, d'attribution du nouvel ordinateur et d'enrollment dans le MDM pour assurer une transition fluide et sécurisée.
Librairie
Librairie d’installation d’applications
The installation library provides essential information on app installation processes, including a section under construction for assistance and specific installation instructions for SentinelOne.
Librairie de configurations Windows personnalisées
Explore a collection of custom Windows configuration scripts, including guidelines for implementing personalization CSPs, setting background images, and ensuring compatibility across different Windows editions.
Deployer un EDR avec FleetDM
Learn how to deploy an EDR with FleetDM, including detailed steps for software configuration, policy creation, and additional settings for Mac users to ensure effective security across your devices.
Librairie d’OSQueries pour Queries & Policies
Explore a comprehensive library of OS queries for managing user sessions, resource consumption, current IP addresses, and device compliance with Intune, accompanied by SQL examples for various operating systems.
Migration de MDM
Windows Autopilot avec Primo
Windows Autopilot streamlines the deployment of new Windows devices by allowing pre-configuration and automatic setup, requiring specific Microsoft licenses and administrative access, while detailing the setup process, user experience, and necessary prerequisites for successful implementation.
Migrer depuis un autre MDM
Learn how to migrate MacOS and Windows devices from one MDM to another, including procedures for supervised and unsupervised devices, as well as detailed steps for managing the migration process via Intune and FleetDM.