Inventory & device lifecycle
From purchasing to decommissionning.
6 articles
Selling your old devices
Selling your old devices through Primo allows you to monetize unused equipment while promoting sustainability, offering an easy process from selection to payment and ensuring you receive the best buyback price.
Repairing Devices via Primo
Reevive is an innovative platform that empowers users to repair and maintain their electronic devices, promoting sustainability by reducing e-waste and providing cost-effective solutions through easy-to-follow guides and resources.
Return and Warranty Conditions for Your IT Products
Primo provides comprehensive return and warranty conditions for IT products, including a 14-day return window, specific guidelines for damaged items, and a 1-year manufacturer warranty, with additional support for international customers.
How are Primo catalog prices set?
Primo sets its catalog prices in line with manufacturers' suggested retail prices, utilizing B2B procurement channels to provide advantages such as Zero-Touch Deployment, automated ordering, and tailored business products, while also offering flexibility for customers seeking lower prices through consumer channels.
Adding a reference to the Primo catalog
To optimize your IT equipment purchasing experience, you can quickly add missing models to the Primo catalog by clicking "Add" in the top right corner and providing the necessary product information.
Buying products on Primo
At Primo, we provide business-appropriate products through B2B channels at manufacturer prices, ensuring you can integrate any B2C purchases into your management system if needed.